
House Policies
Please review our house policies to ensure a pleasant stay for all guests at Himalayan Valley Homestead. We believe in transparency and want you to know exactly what to expect.
Essential Policies
Key information about check-in, identification, and booking terms.
Check-in & Check-out
Please inform us of your expected arrival time so we can ensure a smooth check-in experience.
Guest Identification
ID verification is mandatory as per local government regulations for all homestays in Himachal Pradesh.
House Rules
We are located in a peaceful residential area. Please be mindful of neighbors and fellow guests.
Cancellation & Refunds
For exceptional circumstances, please contact us directly. We try to be understanding of genuine situations.
Payment & Pricing
Prices may vary by season and booking platform. Contact us directly for best rates.
Smoking & Alcohol Policy
Any smell of smoke inside rooms may result in additional cleaning charges.
Cancellation Policy
Our cancellation terms for direct bookings. Platform bookings follow respective platform policies.
For exceptional circumstances (medical emergencies, natural disasters, etc.), please contact us directly. We try to be understanding of genuine situations.
Additional Guidelines
More details to help you prepare for your stay.
Pet Policy
We understand pets are family. Unfortunately, due to our property setup and local conditions, we cannot accommodate pets at this time.
Property & Damage Policy
We trust our guests to respect the property. Minor accidents happen and we understand.
Safety & Security
Emergency contact numbers and local hospital information provided at check-in.
Children & Family Policy
The property has stairs and open balconies. Please ensure children are supervised.
Kitchen Usage
Local cook can be arranged on request for an additional fee.
Environmental Responsibility
We are committed to sustainable tourism. Your support in keeping our mountains clean is appreciated.
Important Information
Please note the following before booking.
ID Verification Required
As per Himachal Pradesh government regulations, all guests must provide valid government-issued photo identification at check-in. This applies to both Indian and foreign nationals.
Peaceful Environment
Our homestay is located in a quiet residential area. We request all guests to maintain peace during quiet hours (10 PM - 7 AM) and be mindful of neighbors.
Self-Catering Property
This is a self-catering homestay with fully equipped kitchens. Groceries are available at local shops (approximately 2 km). A local cook can be arranged on request.
Mountain Location
The property is located 7 km from Palampur town in a rural mountain setting. Mobile network coverage is available. Please plan accordingly for supplies and connectivity needs.
Frequently Asked Questions
Common questions about our policies and guidelines.
Questions About Our Policies?
If you have any questions or need clarification on our house policies, please don't hesitate to reach out. We're happy to help.